Frosted Pear Sea Salt Body Scrub | Own Label Skincare

Pre-Appointment Steps:

1. Consultation: Conduct a brief consultation with the client to discuss their skin type, any allergies, and their desired outcome from the treatment.
2. Patch Test: Perform a patch test on a small area of the client’s skin 24–48 hours before the appointment, if possible, to make sure there are no adverse reactions to the scrub.
3. Sanitize Equipment: Make sure all the equipment and your hands are sanitized before starting the treatment.

Steps for Application:

1. Prepare the Area: Set up a comfortable, clean space where the client will be lying down. Ensure towels or sheets are freshly laundered.
2. Prep the Client's Skin: Have the client rinse or bathe with warm water to open up pores and prepare the skin for exfoliation. You may also do this step yourself if the setting allows.
3. Put on Gloves: For hygiene and a better grip, put on disposable gloves.
4. Apply the Scrub: Using a spatula or your gloved hands, scoop out a generous amount of Frosted Pear Body Scrub.
5. Massage: Apply the scrub in circular motions, focusing on rough areas like elbows, knees, and feet. Use gentle pressure to avoid skin irritation.
6. Leave On: Allow the scrub to sit for a few minutes if the product’s formulation allows, so the skin can absorb its nutrients and oils.
7. Rinse Off: Rinse the scrub off thoroughly using lukewarm water. You can use a handheld shower or wet towels, depending on your setup.
8. Pat Dry: Gently pat the client's skin dry with a clean towel.
9. Moisturise: Apply a hydrating lotion or oil to the client’s skin to lock in moisture.

Aftercare:

• Offer aftercare advice, such as avoiding direct sun exposure and using a gentle moisturizer to maintain the skin's hydration.
• Inquire about the client’s experience and note any feedback for future appointments.

Exfoliation

One of the primary benefits of any body scrub is its exfoliating properties. The scrub helps to remove dead skin cells, leaving your skin looking more radiant and feeling smoother.

Moisturise

The ingredients in Frosted Pear Body Scrub often include hydrating elements like natural oils, which moisturise the skin, making it feel soft and supple.

Refreshing Scent

The frosted pear fragrance can offer a refreshing and invigorating sensory experience, making your skincare routine feel like a spa treatment.

Antioxidant Properties

Fruits like pears often contain antioxidants, which can help fight free radicals and slow the aging process of your skin, giving you a more youthful appearance.

dry skin

Understand Your Customer

• Knowing what your customers value, their aspirations, and pain points helps you tailor your pitch effectively.

Product Knowledge

• Familiarize yourself with the product you're selling. Understand its features, benefits, and the problems it solves. This will help you answer customer questions and objections.

Open with a Strong Hook

• Catch the customer’s attention with a strong opening line. For instance, "Looking for a spa experience from the comfort of your home?"

Sell the Benefits, Not Just Features

• People are more interested in what the product can do for them than in its technical specifications. Highlight the benefits like smooth skin, revitalizing fragrance, and relaxation.

Use Stories and Scenarios

• Create a scenario where the customer can envision themselves using the product. For example, "Imagine coming home after a long day and indulging in a luxurious bath with our Frosted Pear Body Scrub."

Offer a Guarantee

• Reduce the perceived risk by offering a money-back guarantee if the customer is not satisfied.

Up-Sell and Cross-Sell

• Once a customer is interested, you might suggest complementary products like moisturizers or bath oils.

Handle Objections Gracefully

• Be prepared for objections and have well-thought-out answers. Always listen carefully to the customer’s concerns before responding.

Close the Sale

• Learn how to recognize buying signals and know when to close. Phrases like "That sounds good" or questions about details often indicate that the customer is ready to buy.

Ask for the Sale

• Sometimes, all you need to do is ask. If the customer appears interested but hesitant, a simple, "Would you like to go ahead with this?" can prompt a positive response.

Follow-Up

• After the sale, send a thank you message and ask for feedback. This opens the door for future interactions and can lead to loyal customers.

Keep Learning and Adapting

• Sales is an ever-evolving field. Always be open to trying new techniques and strategies to improve your sales performance.

By implementing these tips, you can not only improve your sales performance but also create a more enjoyable and satisfying buying experience for your customers.

Patch Testing Guide

Patch tests are an easy way to help predict if you will have a negative initial reaction to a new product. It is recommended to perform a patch test before incorporating a new product into your routine. We have outlined a general method for conducting your own patch test based on the type of product.

Apply a small amount of the product onto a clean area of skin on the upper forearm and keep the area dry. After 24 hours rinse the area, If any redness, burning, itching, blistering or irritation is observed at any time throughout the test, do not use the product.